From c547081aa61be5c7b6d4c12853c675954c2156eb Mon Sep 17 00:00:00 2001
From: admin <344137771@qq.com>
Date: Tue, 10 Feb 2026 14:45:18 +0800
Subject: [PATCH] 1
---
src/views/customerService/index.vue | 410 +++------------------------------------------------------
1 files changed, 27 insertions(+), 383 deletions(-)
diff --git a/src/views/customerService/index.vue b/src/views/customerService/index.vue
index 2f8351f..15714fd 100644
--- a/src/views/customerService/index.vue
+++ b/src/views/customerService/index.vue
@@ -1,396 +1,40 @@
<template>
- <div class="service-box flex flex-col" :class="homesStore.kefu_url ? '' : 'pb-40'">
- <div>
- <van-nav-bar ref="navEl" :title="$t('onLineService')" left-arrow @click-left="onClickLeft" fixed />
- <div class="px-3.5 py-5" v-if="state == 0">
- <div class="white">{{ $t('OrdersWill') }} <span style="color: #1194F7">{{ dayjs.duration(remainingTime,
- 'seconds').format('mm:ss') }}</span> {{
- $t('afterCancel')
- }}</div>
- <div class="mt-3">
- <span class="mr-1" style="color: #8A919E">{{ $t('lumpSum') }}</span>
- <span class="white">{{ payInfo.currency }} {{ payInfo.amount }}</span>
- </div>
- <div class="mt-5">
- <van-button class="w-full" type="primary" @click="router.back()">{{ $t('toPay') }}</van-button>
- </div>
- </div>
- </div>
- <div class="flex-1" v-if="homesStore.kefu_url">
- <iframe :src="generateExtranetLink()" width="100%" height="100%" frameborder="0"></iframe>
- </div>
- <div class="localKefu flex-1 flex" v-else>
- <div class="flex flex-col px-10 box-border" ref="boxScrollEl" style="overflow:auto;">
- <div class="w-full py-4 text-grey text-center pt-30 text-30" @click="onMore"
- :style="{ 'display': finished ? 'none' : 'block' }">
- {{ $t('historyMessage') }}
- </div>
- <ul class="flex flex-col pt-3">
- <li v-for="(item, index) in list" :key="item.id" class="flex flex-col my-3">
- <!-- <p class="text-center py-2 text-grey text-30" v-if="showTime(index)">{{
- item.createtime &&
- item.createtime.split(' ')[0]
- }}</p> -->
- <template v-if="item.delete_status != -1">
- <p class="text-center pb-3 text-grey text-30">{{
- item.createtime
- }}</p>
- <div class="flex" :class="item.send_receive === 'send' ? 'justify-end' : ''">
- <template v-if="item.send_receive === 'receive'">
- <img src="@/assets/image/service/responser.png" class="w-20 h-20 mr-5" />
- <div class="responser px-12 py-8 text-30 left-chatBg">
- <p class="break-word textColor text-30" style="max-width: 200px;"
- v-if="item.content_type === 'text' || item.type === 'text'">
- {{ item.content }}</p>
- <img v-else :src="item.content" class="w-200 h-200" @click="onPreview(item.content)" />
- </div>
- </template>
- <div class="py-8 px-12 rounded-md flex flex-col right-chatBg" v-else>
- <img :src="`${item.content}`" class="w-200 h-200"
- v-if="item.content_type === 'img' || item.type === 'img'" @click="onPreview(item.content)" />
- <p class="break-word text-white text-30" v-else style="max-width: 200px;">{{ item.content }}</p>
- </div>
- </div>
- </template>
- </li>
- </ul>
- </div>
-
- <div
- class="bottom bottomBox flex justify-between items-center w-full fixed bottom-0 borderTop px-4 box-border bgBottom">
- <van-uploader :max-size="10000 * 1024" @oversize="onOversize" :after-read="afterRead">
- <img src="@/assets/image/service/photo2.png" class="w-12 h-12" />
- </van-uploader>
- <input type="text" v-model="message" :placeholder="$t('entryYouMessage')"
- class="flex-1 mx-3 h-full border-none textColor chatBg" maxlength="500" />
- <img src="@/assets/image/service/send2.png" class="w-12 h-12" @click="throttleSend(message)" />
- </div>
- </div>
- </div>
+ <div class="service-box flex flex-col pb-40">
+ <iframe height="100%" :src="iframeSrc"></iframe>
+ </div>
</template>
<script setup>
-import { Uploader, showImagePreview } from 'vant'
-import { _getMsg, _getUnreadMsg, _sendMsg } from '@/service/im.api'
-import { _uploadImage } from '@/service/upload.api'
-import { ref, onMounted, onUnmounted, onBeforeMount } from "vue";
-import { useI18n } from "vue-i18n";
-import { throttle } from '@/utils/index'
-import { closeToast, showToast, showLoadingToast } from "vant";
-import { useRoute, useRouter } from 'vue-router';
-import { getc2cOrder } from "@/service/recharge.api.js";
-import { useHomesStore } from "@/store/homes.store";
-import { SET_KEFU } from "@/store/types.store";
-import { useUserStore } from '@/store/user';
-import dayjs from 'dayjs';
-import duration from 'dayjs/plugin/duration';
-dayjs.extend(duration);
+import { computed } from 'vue'
+import { useUserStore } from '@/store/user'
+
+const BASE_URL = 'https://chatlink.chatslink.net/widget/standalone.html?eid=d6b703ce3568fa3d1c3793e8bc535a0c&agentid=96308ae67647106ecf8fe4b52b54a7f6&language=en'
const userStore = useUserStore()
-const { t } = useI18n()
-const homesStore = useHomesStore();
-const router = useRouter()
-const route = useRoute()
-const list = ref([])
-const message = ref('')
-const lastMsgId = ref('')
-const interval = ref(null)
-const unread = ref(0)
-const finished = ref(false)
-const isScrollBottom = ref(true)
-const currentScrollTop = ref(0)
-const androidAttrs = ref(null)
-const navEl = ref(null);
-const boxScrollEl = ref(null);
-const navHeight = ref(0);
-const payInfo = ref({})
-const remainingTime = ref(0)
-let state = ref(null)
-let orderNo = ""
-let partyId = ""
-// onMounted(() => {
-// // 美洽客服
-// // const _ll="&id="+_id.value+"&name="+_name.value
-// // const _ll=""
-
-// // const _uull='https://cdn.chat20gm.cfd/chat_online/index?channelId=1958101585091772416'+_ll;
-// // window.location.href=_uull
-// })
-
-onMounted(() => {
- orderNo = ""
- partyId = ""
- navHeight.value = navEl.value.$el.getBoundingClientRect().height
- if (route.query.order_no) {
- getc2cOrderDetails(route.query.order_no, (data) => {
- console.log("getc2cOrderDetails = " + JSON.stringify(data))
- orderNo = data.orderNo;
- partyId = data.partyId;
- fetchList()
- })
- } else {
- if (!homesStore.kefu_url) {
- fetchList()
- }
- }
- setInterval(() => {
- getCountdown()
- }, 1000)
- const model = navigator.userAgent;
- // 判断是否是安卓手机，是则是true
- androidAttrs.value = model.indexOf('Android') > -1 || model.indexOf('Linux') > -1
- window.addEventListener('scroll', handleScroll, true)
+const iframeSrc = computed(() => {
+ const userInfo = userStore.userInfo || {}
+ const usercode = userInfo.usercode != null ? encodeURIComponent(String(userInfo.usercode)) : ''
+ const username = userInfo.username != null ? encodeURIComponent(String(userInfo.username)) : ''
+ let url = BASE_URL
+ // if (usercode) url += '&userCode=' + usercode
+ // if (username) url += '&name=' + username
+ var params = { userCode: usercode, name: username }
+ if (username) url += '&metadata=' + JSON.stringify(params);
+ return url
})
-
-onBeforeMount(() => {
- homesStore[SET_KEFU]()
-})
-
-//获取订单详情
-const getc2cOrderDetails = (orderNo, call) => {
- getc2cOrder({ order_no: orderNo }).then((res) => {
- payInfo.value = res
- state.value = payInfo.value.state
- remainingTime.value = res.autoCancelTimeRemain
- if (call) { call(res) }
- })
-}
-
-//第三方客服带用户id
-const generateExtranetLink = () => {
- let extranetLink = ''
- if (userStore.userInfo && userStore.userInfo.usercode) {
- const userData = encodeURIComponent(JSON.stringify({ name: userStore.userInfo.usercode, comment: '' }))
- let params = `&clientid=${userStore.userInfo.usercode}&metadata=${userData}`;
- extranetLink = homesStore.kefu_url + params;
- } else {
- extranetLink = homesStore.kefu_url
- }
- // extranetLink = homesStore.kefu_url + params;
- console.log('generateExtranetLink', extranetLink)
- // console.log('extranetLink',extranetLink)
- return extranetLink;
-}
-
-const throttleSend = throttle((message) => {
- send('text', message)
-}, 500)
-
-const onOversize = (file) => {
- showToast(t('fileMaxLimit'));
-}
-const onPreview = (url) => { // 预览
- showImagePreview([url])
-}
-const showTime = (index) => { // 时间显示
- if (index === 0) {
- return true
- }
- if (index === list.value.length - 1) {
- return false
- }
- if (list.value[index].createtime.split(' ')[0] === list.value[index + 1].createtime.split(' ')[1]) {
- return false
- }
-}
-const afterRead = (file) => { // 文件上传
- showLoadingToast({ duration: 0 })
- _uploadImage(file, (percent) => {
- console.log(percent)
- }).then(data => {
- closeToast()
- send('img', data)
- }).catch(() => {
- showToast(t('失败'))
- })
-}
-const fetchList = async (message_id = '') => { // 获取消息列表
- console.log("orderNo = " + orderNo);
- console.log("partyId = " + partyId);
- _getMsg({ message_id }, orderNo, partyId).then(data => { //
- if (!lastMsgId.value) {
- lastMsgId.value = data.length && data[data.length - 1]['id']
- }
- if (data.length) {
- if (message_id) { // 加载更多
- lastMsgId.value = data[data.length - 1]['id']
- list.value = [...data.reverse(), ...list.value]
- } else {
- list.value = [...list.value, ...data.reverse()]
- let hash = {};
- list.value = list.value.reduce(function (preVal, curVal) {
- hash[curVal.id] ? ' ' : hash[curVal.id] = true && preVal.push(curVal);
- return preVal
- }, []);
- list.value.forEach((item, index) => {
- data.forEach((item2, index2) => {
- if (item.id === item2.id) {
- item.delete_status = item2.delete_status
- }
- })
- })
-
- }
-
- if (isScrollBottom.value) {
- boxScrollEl.value.scrollTop = boxScrollEl.value.scrollHeight - boxScrollEl.value.offsetHeight
- }
- currentScrollTop.value = boxScrollEl.value.scrollTop;
- if (data.length < 10) {
- finished.value = true
- }
- }
- if (!message_id) {
- clearIntervalTimer()
- interval.value = setInterval(() => {
- fetchList()
- }, 1000)
- }
- })
-}
-
-const handleScroll = () => {
- if (boxScrollEl.value) {
- if (boxScrollEl.value.scrollTop === currentScrollTop.value) {
- isScrollBottom.value = true
- } else {
- isScrollBottom.value = false
- }
- }
-}
-
-const onMore = () => { // 加载更多
- fetchList(lastMsgId.value)
-}
-const clearIntervalTimer = () => {
- if (interval.value) {
- clearInterval(interval.value)
- interval.value = null
- }
-}
-const fetchUnread = () => { // 获取未读
- _getUnreadMsg(orderNo, partyId).then(data => {
- unread.value = data
- })
-}
-const onClickLeft = () => { // 返回
- router.go(-1);
-}
-const send = (type = 'text', content = '') => { // 发送消息, img 也当消息text
- if (!content) {
- showToast(t('entryMessageContent'))
- return
- }
- _sendMsg(type, content, orderNo, partyId).then(async data => {
- message.value = ''
- isScrollBottom.value = true
- // document.getElementById('bottom').click()
- // await fetchList()
- })
-}
-const getCountdown = () => {
- if (remainingTime.value > 0) {
- remainingTime.value = remainingTime.value - 1
- } else {
- remainingTime.value = 0
- }
-}
-
-onUnmounted(() => {
- clearIntervalTimer()
-})
-
</script>
<style lang="scss" scoped>
.service-box {
- font-size: 14px;
- width: 100%;
- height: 100vh;
- box-sizing: border-box;
- background: $mainBgColor;
- overflow: hidden;
+ font-size: 14px;
+ width: 100%;
+ height: 100vh;
+ box-sizing: border-box;
+ background: $mainBgColor;
+ overflow: hidden;
- :deep(.van-hairline--bottom::after) {
- border-color: $mainBgColor;
- }
+ :deep(.van-hairline--bottom::after) {
+ border-color: $mainBgColor;
+ }
}
-
-.break-word {
- word-wrap: break-word;
- white-space: pre-wrap;
-}
-
-.max-w-230 {
- max-width: 115px;
-}
-
-.responser {
- position: relative;
-
- &::after {
- content: '';
- width: 0;
- height: 0;
- border-top: 5px solid transparent;
- border-bottom: 5px solid transparent;
- border-right: 10px solid $input_background;
- position: absolute;
- left: -10px;
- top: 10px;
- }
-}
-
-.borderTop {
- border-top: 1px solid $border_color;
-}
-
-.bottomBox {
- height: 65px;
-}
-
-.white {
- color: $text_color;
-}
-
-.chatBg {
- background: $input_background;
- height: 36px;
- padding: 8px 18px;
- border-radius: 18px;
- color: $text_color;
- font-size: 14px;
- border: 1px solid $chat-border;
-}
-
-.right-chatBg {
- position: relative;
- background: $color_main;
- color: $text_color;
-
- &::after {
- content: '';
- width: 0;
- height: 0;
- border-top: 5px solid transparent;
- border-bottom: 5px solid transparent;
- border-left: 10px solid $color_main;
- position: absolute;
- right: -8px;
- top: 14px;
- }
-}
-
-.left-chatBg {
- background: $input_background;
-}
-
-.localKefu {
- overflow: auto;
- flex-direction: column;
-}
-
-.van-nav-bar--fixed {
- position: relative !important;
-}
-</style>
+</style>
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