From c547081aa61be5c7b6d4c12853c675954c2156eb Mon Sep 17 00:00:00 2001
From: admin <344137771@qq.com>
Date: Tue, 10 Feb 2026 14:45:18 +0800
Subject: [PATCH] 1
---
src/views/customerService/index - 副本.vue | 396 ++++++++++++++++++++++++++++++++++++++++++++++++++++++++
1 files changed, 396 insertions(+), 0 deletions(-)
diff --git "a/src/views/customerService/index - \345\211\257\346\234\254.vue" "b/src/views/customerService/index - \345\211\257\346\234\254.vue"
new file mode 100644
index 0000000..2f8351f
--- /dev/null
+++ "b/src/views/customerService/index - \345\211\257\346\234\254.vue"
@@ -0,0 +1,396 @@
+<template>
+ <div class="service-box flex flex-col" :class="homesStore.kefu_url ? '' : 'pb-40'">
+ <div>
+ <van-nav-bar ref="navEl" :title="$t('onLineService')" left-arrow @click-left="onClickLeft" fixed />
+ <div class="px-3.5 py-5" v-if="state == 0">
+ <div class="white">{{ $t('OrdersWill') }} <span style="color: #1194F7">{{ dayjs.duration(remainingTime,
+ 'seconds').format('mm:ss') }}</span> {{
+ $t('afterCancel')
+ }}</div>
+ <div class="mt-3">
+ <span class="mr-1" style="color: #8A919E">{{ $t('lumpSum') }}</span>
+ <span class="white">{{ payInfo.currency }} {{ payInfo.amount }}</span>
+ </div>
+ <div class="mt-5">
+ <van-button class="w-full" type="primary" @click="router.back()">{{ $t('toPay') }}</van-button>
+ </div>
+ </div>
+ </div>
+ <div class="flex-1" v-if="homesStore.kefu_url">
+ <iframe :src="generateExtranetLink()" width="100%" height="100%" frameborder="0"></iframe>
+ </div>
+ <div class="localKefu flex-1 flex" v-else>
+ <div class="flex flex-col px-10 box-border" ref="boxScrollEl" style="overflow:auto;">
+ <div class="w-full py-4 text-grey text-center pt-30 text-30" @click="onMore"
+ :style="{ 'display': finished ? 'none' : 'block' }">
+ {{ $t('historyMessage') }}
+ </div>
+ <ul class="flex flex-col pt-3">
+ <li v-for="(item, index) in list" :key="item.id" class="flex flex-col my-3">
+ <!-- <p class="text-center py-2 text-grey text-30" v-if="showTime(index)">{{
+ item.createtime &&
+ item.createtime.split(' ')[0]
+ }}</p> -->
+ <template v-if="item.delete_status != -1">
+ <p class="text-center pb-3 text-grey text-30">{{
+ item.createtime
+ }}</p>
+ <div class="flex" :class="item.send_receive === 'send' ? 'justify-end' : ''">
+ <template v-if="item.send_receive === 'receive'">
+ <img src="@/assets/image/service/responser.png" class="w-20 h-20 mr-5" />
+ <div class="responser px-12 py-8 text-30 left-chatBg">
+ <p class="break-word textColor text-30" style="max-width: 200px;"
+ v-if="item.content_type === 'text' || item.type === 'text'">
+ {{ item.content }}</p>
+ <img v-else :src="item.content" class="w-200 h-200" @click="onPreview(item.content)" />
+ </div>
+ </template>
+ <div class="py-8 px-12 rounded-md flex flex-col right-chatBg" v-else>
+ <img :src="`${item.content}`" class="w-200 h-200"
+ v-if="item.content_type === 'img' || item.type === 'img'" @click="onPreview(item.content)" />
+ <p class="break-word text-white text-30" v-else style="max-width: 200px;">{{ item.content }}</p>
+ </div>
+ </div>
+ </template>
+ </li>
+ </ul>
+ </div>
+
+ <div
+ class="bottom bottomBox flex justify-between items-center w-full fixed bottom-0 borderTop px-4 box-border bgBottom">
+ <van-uploader :max-size="10000 * 1024" @oversize="onOversize" :after-read="afterRead">
+ <img src="@/assets/image/service/photo2.png" class="w-12 h-12" />
+ </van-uploader>
+ <input type="text" v-model="message" :placeholder="$t('entryYouMessage')"
+ class="flex-1 mx-3 h-full border-none textColor chatBg" maxlength="500" />
+ <img src="@/assets/image/service/send2.png" class="w-12 h-12" @click="throttleSend(message)" />
+ </div>
+ </div>
+ </div>
+</template>
+
+<script setup>
+import { Uploader, showImagePreview } from 'vant'
+import { _getMsg, _getUnreadMsg, _sendMsg } from '@/service/im.api'
+import { _uploadImage } from '@/service/upload.api'
+import { ref, onMounted, onUnmounted, onBeforeMount } from "vue";
+import { useI18n } from "vue-i18n";
+import { throttle } from '@/utils/index'
+import { closeToast, showToast, showLoadingToast } from "vant";
+import { useRoute, useRouter } from 'vue-router';
+import { getc2cOrder } from "@/service/recharge.api.js";
+import { useHomesStore } from "@/store/homes.store";
+import { SET_KEFU } from "@/store/types.store";
+import { useUserStore } from '@/store/user';
+import dayjs from 'dayjs';
+import duration from 'dayjs/plugin/duration';
+dayjs.extend(duration);
+
+const userStore = useUserStore()
+const { t } = useI18n()
+const homesStore = useHomesStore();
+const router = useRouter()
+const route = useRoute()
+const list = ref([])
+const message = ref('')
+const lastMsgId = ref('')
+const interval = ref(null)
+const unread = ref(0)
+const finished = ref(false)
+const isScrollBottom = ref(true)
+const currentScrollTop = ref(0)
+const androidAttrs = ref(null)
+const navEl = ref(null);
+const boxScrollEl = ref(null);
+const navHeight = ref(0);
+const payInfo = ref({})
+const remainingTime = ref(0)
+
+let state = ref(null)
+let orderNo = ""
+let partyId = ""
+// onMounted(() => {
+// // 美洽客服
+// // const _ll="&id="+_id.value+"&name="+_name.value
+// // const _ll=""
+
+// // const _uull='https://cdn.chat20gm.cfd/chat_online/index?channelId=1958101585091772416'+_ll;
+// // window.location.href=_uull
+// })
+
+onMounted(() => {
+ orderNo = ""
+ partyId = ""
+ navHeight.value = navEl.value.$el.getBoundingClientRect().height
+ if (route.query.order_no) {
+ getc2cOrderDetails(route.query.order_no, (data) => {
+ console.log("getc2cOrderDetails = " + JSON.stringify(data))
+ orderNo = data.orderNo;
+ partyId = data.partyId;
+ fetchList()
+ })
+ } else {
+ if (!homesStore.kefu_url) {
+ fetchList()
+ }
+ }
+ setInterval(() => {
+ getCountdown()
+ }, 1000)
+ const model = navigator.userAgent;
+ // 判断是否是安卓手机，是则是true
+ androidAttrs.value = model.indexOf('Android') > -1 || model.indexOf('Linux') > -1
+ window.addEventListener('scroll', handleScroll, true)
+})
+
+onBeforeMount(() => {
+ homesStore[SET_KEFU]()
+})
+
+//获取订单详情
+const getc2cOrderDetails = (orderNo, call) => {
+ getc2cOrder({ order_no: orderNo }).then((res) => {
+ payInfo.value = res
+ state.value = payInfo.value.state
+ remainingTime.value = res.autoCancelTimeRemain
+ if (call) { call(res) }
+ })
+}
+
+//第三方客服带用户id
+const generateExtranetLink = () => {
+ let extranetLink = ''
+ if (userStore.userInfo && userStore.userInfo.usercode) {
+ const userData = encodeURIComponent(JSON.stringify({ name: userStore.userInfo.usercode, comment: '' }))
+ let params = `&clientid=${userStore.userInfo.usercode}&metadata=${userData}`;
+ extranetLink = homesStore.kefu_url + params;
+ } else {
+ extranetLink = homesStore.kefu_url
+ }
+ // extranetLink = homesStore.kefu_url + params;
+ console.log('generateExtranetLink', extranetLink)
+ // console.log('extranetLink',extranetLink)
+ return extranetLink;
+}
+
+const throttleSend = throttle((message) => {
+ send('text', message)
+}, 500)
+
+const onOversize = (file) => {
+ showToast(t('fileMaxLimit'));
+}
+const onPreview = (url) => { // 预览
+ showImagePreview([url])
+}
+const showTime = (index) => { // 时间显示
+ if (index === 0) {
+ return true
+ }
+ if (index === list.value.length - 1) {
+ return false
+ }
+ if (list.value[index].createtime.split(' ')[0] === list.value[index + 1].createtime.split(' ')[1]) {
+ return false
+ }
+}
+const afterRead = (file) => { // 文件上传
+ showLoadingToast({ duration: 0 })
+ _uploadImage(file, (percent) => {
+ console.log(percent)
+ }).then(data => {
+ closeToast()
+ send('img', data)
+ }).catch(() => {
+ showToast(t('失败'))
+ })
+}
+const fetchList = async (message_id = '') => { // 获取消息列表
+ console.log("orderNo = " + orderNo);
+ console.log("partyId = " + partyId);
+ _getMsg({ message_id }, orderNo, partyId).then(data => { //
+ if (!lastMsgId.value) {
+ lastMsgId.value = data.length && data[data.length - 1]['id']
+ }
+ if (data.length) {
+ if (message_id) { // 加载更多
+ lastMsgId.value = data[data.length - 1]['id']
+ list.value = [...data.reverse(), ...list.value]
+ } else {
+ list.value = [...list.value, ...data.reverse()]
+ let hash = {};
+ list.value = list.value.reduce(function (preVal, curVal) {
+ hash[curVal.id] ? ' ' : hash[curVal.id] = true && preVal.push(curVal);
+ return preVal
+ }, []);
+ list.value.forEach((item, index) => {
+ data.forEach((item2, index2) => {
+ if (item.id === item2.id) {
+ item.delete_status = item2.delete_status
+ }
+ })
+ })
+
+ }
+
+ if (isScrollBottom.value) {
+ boxScrollEl.value.scrollTop = boxScrollEl.value.scrollHeight - boxScrollEl.value.offsetHeight
+ }
+ currentScrollTop.value = boxScrollEl.value.scrollTop;
+ if (data.length < 10) {
+ finished.value = true
+ }
+ }
+ if (!message_id) {
+ clearIntervalTimer()
+ interval.value = setInterval(() => {
+ fetchList()
+ }, 1000)
+ }
+ })
+}
+
+const handleScroll = () => {
+ if (boxScrollEl.value) {
+ if (boxScrollEl.value.scrollTop === currentScrollTop.value) {
+ isScrollBottom.value = true
+ } else {
+ isScrollBottom.value = false
+ }
+ }
+}
+
+const onMore = () => { // 加载更多
+ fetchList(lastMsgId.value)
+}
+const clearIntervalTimer = () => {
+ if (interval.value) {
+ clearInterval(interval.value)
+ interval.value = null
+ }
+}
+const fetchUnread = () => { // 获取未读
+ _getUnreadMsg(orderNo, partyId).then(data => {
+ unread.value = data
+ })
+}
+const onClickLeft = () => { // 返回
+ router.go(-1);
+}
+const send = (type = 'text', content = '') => { // 发送消息, img 也当消息text
+ if (!content) {
+ showToast(t('entryMessageContent'))
+ return
+ }
+ _sendMsg(type, content, orderNo, partyId).then(async data => {
+ message.value = ''
+ isScrollBottom.value = true
+ // document.getElementById('bottom').click()
+ // await fetchList()
+ })
+}
+const getCountdown = () => {
+ if (remainingTime.value > 0) {
+ remainingTime.value = remainingTime.value - 1
+ } else {
+ remainingTime.value = 0
+ }
+}
+
+onUnmounted(() => {
+ clearIntervalTimer()
+})
+
+</script>
+<style lang="scss" scoped>
+.service-box {
+ font-size: 14px;
+ width: 100%;
+ height: 100vh;
+ box-sizing: border-box;
+ background: $mainBgColor;
+ overflow: hidden;
+
+ :deep(.van-hairline--bottom::after) {
+ border-color: $mainBgColor;
+ }
+}
+
+.break-word {
+ word-wrap: break-word;
+ white-space: pre-wrap;
+}
+
+.max-w-230 {
+ max-width: 115px;
+}
+
+.responser {
+ position: relative;
+
+ &::after {
+ content: '';
+ width: 0;
+ height: 0;
+ border-top: 5px solid transparent;
+ border-bottom: 5px solid transparent;
+ border-right: 10px solid $input_background;
+ position: absolute;
+ left: -10px;
+ top: 10px;
+ }
+}
+
+.borderTop {
+ border-top: 1px solid $border_color;
+}
+
+.bottomBox {
+ height: 65px;
+}
+
+.white {
+ color: $text_color;
+}
+
+.chatBg {
+ background: $input_background;
+ height: 36px;
+ padding: 8px 18px;
+ border-radius: 18px;
+ color: $text_color;
+ font-size: 14px;
+ border: 1px solid $chat-border;
+}
+
+.right-chatBg {
+ position: relative;
+ background: $color_main;
+ color: $text_color;
+
+ &::after {
+ content: '';
+ width: 0;
+ height: 0;
+ border-top: 5px solid transparent;
+ border-bottom: 5px solid transparent;
+ border-left: 10px solid $color_main;
+ position: absolute;
+ right: -8px;
+ top: 14px;
+ }
+}
+
+.left-chatBg {
+ background: $input_background;
+}
+
+.localKefu {
+ overflow: auto;
+ flex-direction: column;
+}
+
+.van-nav-bar--fixed {
+ position: relative !important;
+}
+</style>
--
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