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2025-03-20 697c08d94a3c26aaa970c467775989bb548fb6c2

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package project.web.admin.systemuser;
 
import javax.servlet.http.HttpServletRequest;
 
import org.slf4j.Logger;
import org.slf4j.LoggerFactory;
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.web.bind.annotation.RequestMapping;
import org.springframework.web.bind.annotation.RestController;
import org.springframework.web.servlet.ModelAndView;
 
import kernel.exception.BusinessException;
import kernel.util.DateUtils;
import kernel.web.PageActionSupport;
import systemuser.AdminCustomerService;
import systemuser.CustomerService;
import systemuser.model.Customer;
 
/**
 * 客服个人中心
 *
 */
@RestController
public class AdminPersonalCustomerController extends PageActionSupport {
    
    private Logger logger=LoggerFactory.getLogger(AdminPersonalCustomerController.class);
    
    @Autowired
    private AdminCustomerService adminCustomerService;
    
    @Autowired
    private CustomerService customerService;
    
    private final String action = "normal/adminPersonalCustomerAction!";
    
    /**
     * 点击客服中心
     */
    @RequestMapping(action + "personalCustomer.action")
    public ModelAndView personalCustomer(HttpServletRequest request) {
        
        String message = request.getParameter("message");
        String error = request.getParameter("error");
        
        boolean off_to_online = true;
        if("/normal/adminPersonalCustomerAction!personalCustomer.action".equals(request.getServletPath())) {
            off_to_online = false;
        }
        
        String username = null;
        String last_online_time = null;
        String last_offline_time = null;
        String auto_answer = null;
        Integer online_state = null;
        ModelAndView model = new ModelAndView();
        
        try {
            Customer customer = this.customerService.cacheByUsername(this.getUsername_login());
            if (null != customer) {
                last_online_time = DateUtils.format(customer.getLast_online_time(), DateUtils.DF_yyyyMMddHHmmss);
                last_offline_time = DateUtils.format(customer.getLast_offline_time(), DateUtils.DF_yyyyMMddHHmmss);
                auto_answer = customer.getAuto_answer();
                online_state = customer.getOnline_state();
            }
            username = this.getUsername_login();
        } catch (BusinessException e) {
            error = e.getMessage();
        } catch (Throwable t) {
            logger.error(" error ", t);
            error = ("[ERROR] " + t.getMessage());
        }
        
        model.addObject("off_to_online", off_to_online);
        model.addObject("username", username);
        model.addObject("last_online_time", last_online_time);
        model.addObject("last_offline_time", last_offline_time);
        model.addObject("auto_answer", auto_answer);
        model.addObject("online_state", online_state);
        
        model.addObject("message", message);
        model.addObject("error", error);
        model.setViewName("personal_customer");
        return model;
    }
    
    /**
     * 上线
     */
    @RequestMapping(action + "personalOnline.action")
    public ModelAndView personalOnline() {
        
        String message = "";
        String error = "";
        boolean off_to_online = false;
        try {
            this.adminCustomerService.online(this.getUsername_login());
            off_to_online = true;
            message = "操作成功";
        } catch (BusinessException e) {
            error = e.getMessage();
        } catch (Throwable t) {
            logger.error(" error ", t);
            error = ("[ERROR] " + t.getMessage());
        }
        ModelAndView model = new ModelAndView();
        model.addObject("off_to_online", off_to_online);
        model.addObject("message", message);
        model.addObject("error", error);
        model.setViewName("redirect:/" + action + "personalCustomer.action");
        return model;
    }
    
    /**
     * 下线
     */
    @RequestMapping(action + "personalOffline.action")
    public ModelAndView personalOffline() {
        String message = "";
        String error = "";
        boolean off_to_online = true;
        try {
            this.adminCustomerService.offline(this.getUsername_login());
            off_to_online = false;
            message = "操作成功";
        } catch (BusinessException e) {
            error = e.getMessage();
        } catch (Throwable t) {
            logger.error(" error ", t);
            error = ("[ERROR] " + t.getMessage());
        }
        ModelAndView model = new ModelAndView();
        model.addObject("off_to_online", off_to_online);
        model.addObject("message", message);
        model.addObject("error", error);
        model.setViewName("redirect:/" + action + "personalCustomer.action");
        return model;
    }
 
    @RequestMapping(action + "personalUpdateAutoAnswer.action")
    public ModelAndView personalUpdateAutoAnswer(HttpServletRequest request) {
        String message = "";
        String error = "";
        String login_safeword = request.getParameter("login_safeword");
        String auto_answer = request.getParameter("auto_answer");
        boolean off_to_online = true;
        try {
            adminCustomerService.updatePersonalAutoAnswer(this.getUsername_login(), login_safeword, 
                    this.getIp(), auto_answer);
            off_to_online = false;
            message = "操作成功";
        } catch (BusinessException e) {
            error = e.getMessage();
        } catch (Throwable t) {
            logger.error(" error ", t);
            error = ("[ERROR] " + t.getMessage());
        }
        ModelAndView model = new ModelAndView();
        model.addObject("off_to_online", off_to_online);
        model.addObject("message", message);
        model.addObject("error", error);
        model.setViewName("redirect:/" + action + "personalCustomer.action");
        return model;
    }
 
    public Integer customerOnlineState() {
        Customer customer = customerService.cacheByUsername(this.getUsername_login());
        if(null == customer) {
            return null;
        }
        return customer.getOnline_state();
    }
 
}